Thanks for helping make community forums a great place. We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Anyway, please clarify more details for me. If you are on new dashboard, I may have to consult some experts about this issue. If they’ve already purchased it, you need set the product available from your code. to know how to verify that user has already purchased your app. If customers have bought the app in Windows Phone, you need to refer to the following article If you need to have the item available in Windows Store when you’ve already registered them on Windows Phone, you have to submit a new Once you launch the game, it displays all the available sets of puzzles whether youve paid for them or not. The MS Store merely shows that the game itself is set to either 'Install' or 'Launch'. If you are on the old dashboard, one for Windows Phone and One for Windows Store. The individual sets of puzzles are not listed in the MS Store so following your instructions is not helpful. It seems this is a Windows 8.1 Universal App for both Windows Phone and Windows Store.
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